Privacy Policy

1. Information We Collect

When you use our website or contact us for services, we may collect the following information:

• Name, phone number, email address, and mailing address
• Property location and service details
• Communications and correspondence with our team
• Website usage data through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our septic and excavation services
• Communicate with you about estimates, appointments, and services
• Send service reminders and maintenance recommendations
• Respond to your inquiries and provide customer support
• Comply with legal obligations and regulatory requirements

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist in our operations (e.g., payment processing)
• Government agencies as required for permits and regulatory compliance
• Professional advisors such as lawyers, accountants, and insurers

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may limit some website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained as required by Montana state regulations.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications at any time

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

TLC Patriot Septic and Excavation
8937 Sundance Dr., Billings, MT 59101
Phone: (406) 633-4333